Build on trust

with Luxury starts with trust We don’t begin with a form. We begin with a real conversation - to understand what matters most to you.

Our five-step process is simple, transparent, and entirely personal.

Initial contact

Discovery call

Vision & itinery design

Service agreement & initial commission

Boking & final details

You reach out to us to start the conversation.

We schedule a one-on-one call to understand your wishes, preferences, and travel style.

We create your tailor-made journey based on your budget, pace, and interests.

Once you're happy with the plan, we confirm with a service agreement and the first part of our fee (5%).

We handle the logistics and secure all bookings. Remaining payments (10% + 5%) follow at confirmation and after travel.

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PRICING & TRANSPARENCY

Simple. Fair. Honest

You pay all travel-related costs - flights, accommodations, transfers, activities - directly to each provider.

Our fee is a flat 20% commission, paid in three parts: 5% upfront, 10% upon booking, 5% after your trip.

This is our only margin. No hidden fees. No markups. No surprises.

Trusted partners & local expert

We work directly with trusted service providers across Indonesia, including five-star hotels and secluded private villas. These relationships allow us to guarantee quality, secure availability, and negotiate the best possible rates.

Our Indonesian co-founder, Diana Agustina, plays a central role here. Fluent in Bahasa Indonesia and deeply connected to the hospitality world, she brings a personal and professional network few can match. This includes reliable guides, private drivers, and handpicked local collaborators — often family or lifelong contacts — ensuring every guest is warmly and professionally cared for.